Privacy Policy

Last updated and effective date: September 1, 2021

This privacy policy describes how Anna Lotan PRO (“Anna Lotan”, “we”, “us” or “our”) collects, uses, shares, and protects personal information. It also tells you about the rights and choices you have with respect to your personal information, and how you can reach us to get answers to your questions. You can click on the following links to go directly to the corresponding sections of this privacy policy.

 

What Our Privacy Policy Covers

This privacy policy covers the “personal information” that Anna Lotan PRO obtains about you in various contexts, both online and offline, including when you visit our website, visit us in our stores, communicate with us, or participate in any of our programs or events. When we use the term “personal information” we are referring to information that identifies, relates to, describes, or can be associated with you. Our websites may include links to third-party websites and/or applications. Please note that we have no control over the privacy practices of websites or applications that we do not own.

 

What We Collect

We obtain information about you from a variety of sources depending on our relationship with you. The following are examples of the types of personal information that we collect and how we use that information:

Activity Examples of Personal Information Collected Primary Purpose for Collection and Use
Account Registration When you create an account, we collect your name, e-mail address, and other information. You can choose to save certain information in your account to use for future purchases, such as your shipping addresses and payment information. We use this information to maintain your account, including offering functionalities such as easy checkout and the ability to save user preferences and transaction history.
Browsing Activity and Website Usage When you visit our website, we collect certain information about how you use and navigate our websites, such as which links you click on, which pages or content you view, and other similar information or statistics. We also collect technical information about your device, operating systems, and web browser type. We use this information to understand how you use our website. We also use this information to personalize your experience, to save you time when you visit our website, and to customize the marketing and advertising that we show you.
Communications With Us When you communicate with us, including contacting us for support, to provide feedback or comments, to participate in a survey, or to make a request or other inquiry, we will collect your name and contact information (such as e-mail address or phone number), as well as any other information that you choose to provide to us. We use this information to respond to and/or follow up on your issues or feedback, and to provide information in response to your requests and inquiries.
Promotional Communications When you sign up to receive promotional communications from us, such as e-mail communications, mobile messages (including text and/or push notifications), and postal mailings, we collect your contact information. We may also collect certain information about how you interact with the e-mails and promotional messages we send you. We use this information to communicate with you and send promotional materials such as trend alerts, promotions, new product launches, and event invitations. 
Purchasing (Online and In Stores) When you place an order for a product on our website, or by phone, we collect your name, shipping address, payment information, and billing address.  We use this information to fulfill your orders for products and to process your payments for such products or services. We also use this information to provide you receipts and order updates.

In addition to the personal information we collect from you directly, we may also obtain information about you from other sources, including third parties, business partners, our corporate affiliates, social networks, vendors that provide services on our behalf, or publicly available sources.

 

How We Use Your Personal Information

In addition to the purposes and uses described above, we use personal information in the following ways:

 

How We Share Your Personal Information

In addition to the specific situations discussed elsewhere in this privacy policy, we disclose personal information in the following circumstances:

 

How We Protect Your Personal Information

We realize that individuals trust us to protect their personal information. We maintain reasonable and appropriate physical, electronic and procedural safeguards designed to help protect your personal information. While we attempt to protect your personal information in our possession, no method of transmission over the internet, or security system is perfect, and we cannot promise that information about you will remain secure in all circumstances.

 

Your Choices

You have the following choices regarding your personal information:

Your Options What you need to do
Accessing Your Personal Information If you are an Anna Lotan PRO client, you may request access to your personal information by completing and submitting a request via email at [email protected] or by calling (781) 281-0954. If required by law, upon request, we will grant you reasonable access to the personal information we have about you.
Updating Information Relating to Your Account If you have created an account, you can update your name, e-mail address, and other preferences by logging into your account and clicking on the “My Account” page.
Deleting of Your Personal Information Typically we retain your personal information for the period necessary to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law. You may, however, request that we delete your personal information by completing and submitting a request via email at [email protected] or by calling (781) 281-0954. If required by law, we will grant a request to delete information. Please note that in many situations we must retain all, or a portion, of your personal information to comply with our legal obligations, resolve disputes, enforce our agreements, protect against fraudulent, deceptive, or illegal activity, or for another one of our business purposes.
Receiving Communications From Us You may choose to provide us with your e-mail address for the purpose of allowing us to send you free newsletters, surveys, offers, and other promotional materials. You can stop receiving promotional e-mails at any time by clicking on the “unsubscribe” link at the bottom of any promotional e-mail that you receive. 

 

Communicating With Us

If you have any questions about our privacy or security practices, you can contact Anna Lotan PRO by mail, telephone, or e-mail:

Anna Lotan PRO
16 Wheeling Ave.
Woburn, MA 01801
(781) 281-0954
[email protected]

 

Changes To This Policy

We may revise this privacy policy from time to time. We will notify you of changes by posting the effective date of the latest version at the top of this privacy policy.

 

Information For California Residents

California Information Collection and Sharing Disclosure. California law indicates that organizations should disclose whether certain categories of personal information are collected, “sold,” or disclosed for an organization’s “business purpose” (as those terms are defined under California law). You can find a list of the categories of personal information that we collect and share here. Please note that because this list is comprehensive it may refer to types of information that we collect and share about people other than yourself. In addition, if you would like more information concerning the categories of personal information (if any) we share with third parties or affiliates for their direct marketing purposes, please submit a written request to us using the information in the “Communicating With Us” section above.

How to Submit a Request. If you are an Anna Lotan PRO client and would like to request access to or deletion of your personal information, please complete and submit a request via email at [email protected] or by calling (781) 281-0954.  Your right to access or delete your personal information is subject to applicable legal restrictions. We do not discriminate against California residents who exercise any of their rights described in this privacy policy.
In order for us to process requests to access or delete your information, we will need to verify your identity to confirm that the request came from you. We may contact you by phone or e-mail to verify your request. Depending on your request, we will ask for information such as your name, and an e-mail address that you have used with Anna Lotan PRO, or a phone number you have used with Anna Lotan PRO. For certain requests, we may also ask you to provide details about the most recent purchase you made online.

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